Future Pay is India's most convenient and secure digital wallet for shopping across Future Group outlets such as Big Bazaar, Easyday,Heritage, Nilgiris, Hypercity, Centraland Brand Factory Stores. Use Future Pay for a cashless, hassle-free experience while shopping.

Future Pay offers many benefits such as:

  • It's safe and easy to use.
  • You can use it on-the-go using your mobile phone.
  • You can use it across Future stores such as Big Bazaar, Easyday, Nilgiris, Heritage Fresh,HyperCITYCentral and Brand Factory.
  • You get great deals and exciting offers exclusively on Future Pay.
  • You can add money using net banking, credit card or debit card and even by cash at our stores.
  • You can link your loyalty cards with Future Pay and enjoy the convenience and savings hassle free.
Future Pay is just like ready-to-use cash. All you have to do is register and start using it. You can add money to its sub-wallets or link your loyalty cards and get going.For e.g., if you want to shop at Big Bazaar, simply add money to Future Pay’s Big Bazaar wallet. It’s the same across other Future stores such as Easyday, Central and Brand Factory.
Not at all, it's absolutely free!
You just have to download the Future Pay app from the Play/App store. Next, add the basic registration details and create a password.
Don't worry! Your personal information is absolutely safe with us. We keep your information encrypted on our servers and never share it with any third party.Your personal information is only used to contact you regarding your queries and to send communication that you may have opted to receive.

It’s very easy to use Future Pay at the store:

  • Complete your shopping at the store.
  • Visit the Cash Counter to make payment.
  • Inform the cashier the amount that you would like to pay through Future Pay.
  • Provide the cashier with your registered Future Pay number.
  • Choose the sub-wallet you would like to pay from (Big Bazaar/Central/ Brand Factory / Easyday).
  • Share the OTP you receive with the cashier.
  • Transaction is complete and both the cashier and user are notified.
  • Please note: There are exclusive wallets for each of the 4 Future stores – Big Bazaar, Central, Easyday and Brand Factory.

It’s very easy to use Central wallet at the store:

  • Complete your shopping at the store.
  • Visit the Cash Counter to make payment.
  • Inform the cashier the amount that you would like to pay through Future Pay.
  • Provide the cashier with your registered Future Pay number.
  • Choose the Central sub-wallet to pay from.
  • Share the OTP you receive with the cashier.
  • Transaction is complete and both the cashier and user are notified.

  • Please note that you can use only Central wallet for the merchandise bought at Central store.

It’s very easy to use Brand Factory wallet at the store:

  • Complete your shopping at the store.
  • Visit the Cash Counter to make payment.
  • Inform the cashier the amount that you would like to pay through Future Pay.
  • Provide the cashier with your registered Future Pay number.
  • Choose the Brand Factory sub-wallet to pay from.
  • Share the OTP you receive with the cashier.
  • Transaction is complete and both the cashier and user are notified.

  • Please note that you can use only Brand Factory wallet for the merchandise bought at Brand Factory store.


It’s very easy to use Easyday wallet at the store:

  • Complete your shopping at the store.
  • Visit the Cash Counter to make payment.
  • Inform the cashier the amount that you would like to pay through Future Pay.
  • Provide the cashier with your registered Future Pay number.
  • Choose the Easyday sub-wallet to pay from.
  • Share the OTP you receive with the cashier.
  • Transaction is complete and both the cashier and user are notified.

  • Please note that you can use only Easyday wallet for the merchandise bought at Easyday store.

It's absolutely secure! With PayU, our payment gateway partner, all transactions are executed safely and no personal information regarding your payment is ever accessible to any employee or third party.
The maximum amount that you can load on Future Pay’s sub-walletsis Rs. 50,000. This can also be a cumulative balance of your sub-wallets.
Store locator will help you find our Future group stores within your vicinity so that you can shop conveniently. All you need to do is to enter the location/city and accordingly we will show you both MAP view as well as list view of Futuregroup stores.

Walk into any Big Bazaar/Central/Easyday/Brand Factorystore and request the cashier to load money on your Big Bazaar Wallet in these easy steps:

  • Mention your registered mobile number.
  • Submit the OTP received on your mobile to the cashier.
  • Complete the payment via cash or card.
  • Top-up is complete.
  • Collect receipt for reference.

Loading money into your Future Pay wallet using the app is easy and convenient.

  • On your app, select the wallet you want to load money on (Big Bazaar/ Central/ Brand Factory/ Easyday)
  • Tap on “Add Money”.
  • Enter the amount to be loaded.
  • Tap on “Add Now”.
  • Select your preferred mode of payment.
  • Confirm the payment and you are done!
It's usually instantaneous, do give us a couple of hours in case there is any technical issue.
Any amount loaded on your wallet does not have an expiry. However if there is any promotional/offer-related cashback credited to your account, it will expire if unutilized – based on the terms and conditions of the offer.
Big Bazaar Wallet is a closed sub-wallet and the amount once added to it cannot be refunded.
Central Wallet is a closed wallet and the amount once added cannot be refunded. You can always spend this amount at any of your favourite Central stores across India.
Brand Factory Wallet is a closed wallet and the amount once added to the wallet cannot be refunded. You can always spend this amount at any of your favourite Brand Factory stores across India.
Easyday Wallet is a closed wallet and the amount once added to the wallet cannot be refunded. You can always spend this amount at any of your favourite Easyday stores across India.
There is no expiry date to the money that you have added to the wallet. It's safe with us and available to you at all times.
  • Complete the shopping at the store.
  • Visit the cash counter to make the payment.
  • Inform the cashier that you would like to avail offers through Big Bazaar wallet.
  • Provide your registered Future Pay number.
  • Confirm the offer detail.
  • Make the payment either with the relevant wallet or any other modes accepted at store.
  • Your transaction is complete!
  • Complete the shopping at the store.
  • Visit the cash counter to make the payment.
  • Inform the cashier that you would like to avail offers through Central wallet.
  • Provide your registered Future Pay number.
  • Confirm the offer detail.
  • Make the payment either with the relevant wallet or any other modes accepted at store.
  • Your transaction is complete!
  • Complete the shopping at the store.
  • Visit the cash counter to make the payment.
  • Inform the cashier that you would like to avail offers through Central wallet.
  • Provide your registered Future Pay number.
  • Confirm the offer detail.
  • Make the payment either with the relevant wallet or any other modes accepted at store.
  • Your transaction is complete!
  • Complete the shopping at the store.
  • Visit the cash counter to make the payment.
  • Inform the cashier that you would like to avail offers through Brand Factory wallet.
  • Provide your registered Future Pay number.
  • Confirm the offer detail.
  • Make the payment either with the relevant wallet or any other modes accepted at store.
  • Your transaction is complete!
All cashback that you earn or are eligible for will get credited to your Big Bazaar wallet and you can redeem that against the shopping done only at the Big Bazaar stores.
All cashback that you earn or are eligible for will get credited to your Central wallet and you can redeem that against the shopping done only at the Central stores.
All cashback that you earn or are eligible for will get credited to your Brand Factory wallet and you can redeem that against the shopping done only at the Brand Factory stores.
All cashback that you earn or are eligible for will get credited to your Easyday wallet and you can redeem that against the shopping done only at the Easyday stores.
This depends on the specific Future Retail Ltd. offer to which the cashback is applicable. For e.g., if it’s a monthly cashback offer, then it needs to be utilized by that month end or it will lapse. It it’s a top-up offer available on loading an amount, then that cashback won’t expire. So it’s offer-specific.
This depends on the specific Future Retail Ltd. offer to which the cashback is applicable. For e.g., if it’s a monthly cashback offer, then it needs to be utilized by that month end or it will lapse. It it’s a top-up offer available on loading an amount, then that cashback won’t expire. So it’s offer-specific.
This depends on the specific Future Lifestyles Fashion Ltd. offer to which the cashback is applicable. For e.g., if it’s a monthly cashback offer, then it needs to be utilized by that month end or it will lapse. It it’s a top-up offer available on loading an amount, then that cashback won’t expire. So it’s offer-specific.
This depends on the specific Future Lifestyles Fashion Ltd. offer to which the cashback is applicable. For e.g., if it’s a monthly cashback offer, then it needs to be utilized by that month end or it will lapse. It it’s a top-up offer available on loading an amount, then that cashback won’t expire. So it’s offer-specific.

It's simple! Just follow the steps below:

  • Click on the My Wallet icon on the homepage.
  • On visiting the My Wallet page, click on Add Money next to the sub-wallet to which you want to add money.
  • Enter the amount and payment details.
  • Once the transaction is successful, money will be added to your desired Future Pay sub-wallet.

  • You can add money by credit card, debit card, net banking and even by paying cash at our stores.You can also save your card for future transactions.

Cashback is credited to your Future Pay sub-wallets (subject to conditions) within 24 hours of making a successful transaction.
Please attempt the transaction again. OTP could be delayed because of many resons such as connectivity or other issues at the mobile phone operator's end. Alternatively, you can try out our new option “Instant OTP” that helps you generate OTP on your own and ensures that you have a smoother check out process.
You will find it in the main menu that is available across all pages.

It’s very easy and convenient to use the “Instant OTP” option:

  • Complete the shopping at your favorite Future Pay store.
  • Visit the cash counter to make payment.
  • Tap on the“Instant OTP”option on the app.
  • You’ll see an OTP on your app screen.
  • Inform the cashier you wish to pay using Future Pay app, and then provide your registered mobile number and OTP on your screen (for “Instant OTP”) or the one you received via SMS while waiting in the queue.

  • Note that the OTP that you generated while you were in queue is valid for 15 mins only.

The OTP will be valid for 15 minutes only. If it’s taking longer to make the payment, then just tap on “Instant OTP” again. A new OTP will be generated on your mobile screen. You can use that to pay for your shopping.
Don't worry. Your money is safe with us. Please wait for another 30 minutes and check your wallet balance and if it is not updated even after 30 minutes, please reach out to us on care@futurepay.co.in or call us on : 1800-210-1818
You can check wallet balance on My Wallet screen. Go the main menu, where you will see My Wallet icon. That takes you to the My Wallet screen. You can view the balance of each sub-wallet there.
You can add money through net banking by just activating net banking services with your issuing bank.
Alternatively, you may walk into any Future Pay store, i.e., Big Bazaar, HyperCity, Nilgiris, Heritage Fresh and load your Big Bazaar wallet in cash. Similarly you can load your Central wallet in a Central store, your Easyday wallet in an Easyday store, or your Brand Factory wallet in a Brand Factory store – in cash.
Incase if your bank is not listed, please browse the other payment options available, i.e., credit cards and debit cards. Alternatively, you may walk into the respective Future Pay store to load the respective sub-wallet. We are adding more banks to give you more options and apologize for the inconvenience.
An error can occur due to technical issues at our end. Please try again later.

Now you can enjoy additional benefits and offers without carrying multiple cards! Link your Payback card with these quick and easy steps:
To link your Payback card, go to the My Wallet Section and follow the following steps:

  • Visit the My Wallet section & tap on your favorite sub-wallet.
  • Click on the Payback section.
  • If your mobile number is already registered with Payback, just click the Link button.
  • If not, then enter your registered Payback mobile number, enter the PIN, and the linking will be complete.

  • Note : You cannot link Payback to your Easyday wallet.

Instead of carrying multiple cards and having to keep track of multiple offers and processes, simply register your loyalty programs with Future Pay and enjoy all the benefits in one place – conveniently.

Now you can enjoy additional benefits and offers without carrying multiple cards! Link your Profit Club card with these quick and easy steps:

  • Tap on Big Bazaar Wallet
  • Click on the Profit Club section
  • Enter your 14 digit Big Bazaar Profit Club card number
  • Enter the OTP sent to the Profit Club registered Mobile number and your linking should be complete
Please visit the My Account section in Future Pay. Choose the connected Payback card and click on Remove option to delink the card.
Please visit the My Account section in Future Pay. Choose the connected Profit Club card and click on Remove option to delink the card.
Please contact the customer service team of Big Bazaar Profit Club at 1800 - 200 - 22 55 to make the changes and try again.
Yes, you can pay using a combination of Future Pay’s Big Bazaar wallet + Payback in the wallet + Profit Club in the wallet. You can also pay partly through Big Bazaar wallet + Cash + Gift Card or Big Bazaar wallet + Credit/Debit Card.
Yes, you can pay using a combination of Central Wallet + Payback in the wallet.You can also pay partly through Central Wallet + Cash + Gift Voucher + Credit/Debit Card.
Yes you can pay using a combination of Brand Factory Wallet + Payback in the wallet.You can also pay partly through Brand Factory Wallet + Cash + Gift Voucher + Credit/Debit Card.
No,as of now you cannot load money on your Oxigen wallet at our stores, but you can easily load via the app.
You can load an amount more than Rs. 10 but equal to or less than Rs. 4,000 at one go in your Oxigen wallet linked to your Future Pay sub-wallet.
You can load any amount higher than Rs. 10, but the cumulative balance across wallets cannot exceed Rs. 50,000.
Currently, you cannot transfer money to someone else's wallet.
Yes, currently you can link one Profit Club and one Payback card.
The maximum amount that you can load on your Big Bazaar wallet via Early Salary cannot exceed Rs. 50,000. This can also be a cumulative balance of your sub-wallets.
No, you can add money only on the Big Bazaar wallet.
No, you are not eligible for any cashback on load via Early Salary.
No you cannot get a refund of the amount loaded via Early Salary.

You can create a new password using the following quick steps:

  • Once you have logged in, click the Profile icon to the top right.
  • Visit the My Account Page.
  • Click Change Password button to the bottom left of the screen and follow the remaining steps.

If you have forgotten your Future Pay password, don't worry. We’ll help you…

  • Click on the Forgot Password link.
  • An OTP will be sent to your registered mobile number.
  • Enter that OTP.

  • You will be redirected to a page where you can set your new password.

Sorry! The registered mobile number cannot be changed. Please call us on 1800-210-1818 for help on this.

We are always happy to receive your feedback. You can reach us via:

We are always happy to receive your suggestions so we can improve our offerings. Please email your idea/feedback to us at care@futurepay.co.in
Your feedback and ideas help us grow and gives us a chance to offer you more.